Family pharmacy rebuilt after devastating fire

HOLLADAY, Utah — You don’t see as many mom-and-pop neighborhood pharmacies anymore, especially a brand-new one.

For Heather Karren, though, she just couldn’t think of life without a particular pharmacy in Holladay.

“It’s a very unique place,” she said. “Everybody knows everything about everybody.”

Her father, Glade Baldwin, has spent 30 years building Hyland Pharmacy into what it is.

It only took a fire one night last summer in Millcreek to tear it all down.

“It was just devastating. Everything my dad had built was ash,” Karren said.

Almost right away, Baldwin knew he was going to rebuild.

He felt the community deserved the kind of one-on-one personal service he had made with them.

“It was very important to him. He loved all of his customers. They knew him, ins and outs, he would spend so many hours talking with them,” Karren said.

That’s where this new pharmacy comes from.

Baldwin rebuilt Hyland Pharmacy in Holladay.

He was so close to seeing the grand opening until his fatal heart attack this past June.

“It’s been a long year of ups and downs. I’m sad my dad isn’t here to celebrate,” Karren said.

Which leads us Thursday, the Grand Opening celebration of Hyland Pharmacy.

Karren and his longtime assistant decided to keep it going.

“I have been here for a long time, and I am still here because of the relationships,” Lisa Burrup, who is the head pharmacist said. “That’s what it’s all about for me.”

They figure not even a fire could take away what a family pharmacy is truly about.

“They’re our family,” Karren said. “My dad loved these people just as much as he loved his daughters.”