KSL Investigates - KSLTV.com

Gephardt: Does Your Washing Machine Eat Your Missing Socks?

If it seems like your sock drawer has more singles than matched pairs, you are not alone. A study by Samsung estimated the average person loses about 15 socks every year. If missing socks drive you crazy, you might take comfort knowing they really can disappear in the wash, but how?
Utah Bank Warns Of Money Mule Scams

When your boss asks you to do something, typically, you do it. But an Ogden woman barely side-stepped disaster after a request she got from her boss raised some red flags.
Gephardt: Study Shows Banks Earn Billions From Avoidable Fees

If you are paying anything more than zero dollars towards bank fees, experts warned you have already paid too much. This, as a new study finds banks are earning more from those fees than they are paying in interest to their customers. But as the KSL Investigators discovered, bank fees are avoidable.
Gephardt: How To Find An Affordable Car During Nationwide Rental Car Shortage

If you have made plans to travel this summer, you have likely heard about the nationwide rental car shortage. Low supply and high demand have made car rental prices jaw-droppingly high this summer.
How Scammers Use Rental Listings To Break Into Google Accounts

We have all gotten pretty used to verification codes. We use them to log into our bank accounts, email, even to file taxes. But when scammers used a verification code to trick a man trying to rent out his house, he called the KSL Investigators.

‘Buy Now, Pay Late’ Options Boom During Pandemic, But Does It Make Financial Sense?

"Buy now, pay later" options exploded during the pandemic, making it a lot easier to buy online using installments. The financing option has become so popular that analysts estimate installment spending will balloon to $760 billion annually by 2025. But does it make financial sense?
Gephardt: Beware Of Door-To-Door Asphalt Contractors

Repave your driveway for half the price? It sounds like a good deal, but Utahns who take the bait often find themselves with severe buyer’s remorse, according to complaints lodged with the KSL Investigators and state officials.
KSL Investigators Help Taylorsville Woman Harassed Over Debt She Didn’t Owe

Imagine being harassed for months to pay a debt that you do not owe. It happened to a Taylorsville woman, and when she couldn't get the company to budge, she decided it was time to call the KSL Investigators.
KSL Investigators Help Window Company Honor Lifetime Warranty

A warranty is supposed to give you peace of mind knowing the company stands behind its product. So, what happens when a company refuses to honor its own warranty?
Why Salt Lake’s Real Estate Market Stays Red Hot In Spite Of Pandemic

If you have been in the market for a new place to call home in Utah, then you likely know how tough it is to be a buyer right now — faced with sky-high prices and homes selling like hotcakes.